Chantal Ricupero's Testimonials

Hi Chantal, Thankyou for being so efficient. We both thought your new business looks most inviting and hope you will be truely happy. By B & R. Maywood .

Robin and Chantal, Thank you very much for the proffessional and freindly service you and Chantal have provided to me on the sale of my property. I was consistently kept up to date with the status of the property from advertising stratergies to open house statistics to the final settlement. I appreciate the work you have put in during a struggling market and will highly recommend you to anyone I know who is selling a property. Good luck in the future. By S. Guppy.

Thanks Robin and Chantal, We are very happy with our new house. We moved in over the weekend and while we still have boxes and mess everywhere, it's great to be in. We're so glad Chantal told us to come and have a look at the house! Thanks so much for your help. By B. Oregan.

I recently decided to sell my home and had the good fortune to meet Chantal Ricupero, who impressed me so much with her honesty and open communication, that I asked her to act as my agent. It was the best decision I have ever made! Throughout the entire process I felt listened to and supported, and was given well researched and realistic advice in regard to the price I should ask and how I should present and advertise the property. Did I get the results I wanted? Well, I signed on Saturday, the photos were taken on the Tuesday, posted on the internet on Thursday at midday- and sold by that afternoon at the top price for the area. I cannot imagine how she could have done more for me! I would not dream of using any other agent, and will be recommending Chantal to anyone I know who is intending to sell their property; I am certain that their experience will be a positive and rewarding one, both financially in terms of a professional endeavour and result. Thanks Chantal! By A. Nyeboer.

My house was posted on the web Friday night and sold Sunday night! Chantal was extremely professional and motivated to achieve the best result for me. Chantal managed to negotiate with 3 parties on the day of the only home open to reach a fantastic result of $13k over the net price I was after. The sales process was seamless, service by Chantal excellent and all parties were happy. I would highly recommend Chantal to any vendor. By Belinda - Yokine.

I'm delighted to attest that my new home purchase was made so much easier by Chantal Ricupero's enthusiasm and professionalism. Right from the outset, Chantal made me feel as though I was in complete control by affording me her time to view the property at my leisure and then ensuring I was allowed adequate time and support to write an offer that I was comfortable with. Chantal pushed me hard to ensure her vendors interests were protected, but at the same time represented my interests appropriately. At no point did I feel I was being pushed to make a decision before I was ready. Having worked in the industry, I would have been delighted to have Chantal as a member of my sales team. After the O&A was signed, Chantal was still available to answer my calls and follow up on questions and concerns. It is due to Chantal's ability to incite enthusiasm while maintaining a very high degree of professionalism and care that I would recommend her services to my friends and family - and I will. Thanks Chantal! By M. Tracey .

(Buyers Agent Service) Dear Chantal, If I could just take up a few moments of your time to say a big thank you for the help you provided me with buying my first home. The service you provided excelled those which I expected, I honestly believe that you truly cared about my endeavours and put in those extra hours to get me the best house that you thought I deserved. Also thanks for the help you provided in explaining the different things to me when I didn't have full concept of what to do. Most of all thank you for working so hard on getting me the best (lowest) price for my home! Chantal, I found your service very professional, friendly and caring. I consider myself very fortunate to have met such a fine person, and to of had you on "my side" at the business end of the deal. Please be aware that if I ever need help in this sort of business again, or if any of my friends need help, then my first call or recommendation will always be to yourself. Thankyou so much, By C. Kamid.

My property had been on the market for 18 months with 2 different real estate agents who were unsuccessful in selling it. I really wanted to sell my investment property to progress further and gave the listing to Chantal Ricupero and she sold it within 2 DAYS!! Chantal's follow up and integrity was fantastic. She kept me informed from beginning to end on all aspects from interested buyers through to settlement. I was even given a day spa voucher! Chantal will be my personal real estate agent in all my future property sales. Thanks for all your hard work and care Chantal. By C. McManus .

Thanks heaps Chantal, your approach is a credit to you and Welsh Real-estate. By R. Tonkin.

I chose to deal with WELSH Real Estate as I had recommendations from people who had dealings with both Robin and Chantal and I had previously attended home opens when Robin was there. WELSH Real Estate delivered on everything they promised - and more. I had 2 agents value my property before deciding who to go with. The following day, I received an extensive report from Robin and Chantal showing comparative listings, their marketing strategies and fee structure and a proposed marketing price and the price they believed they could achieve. The other agent gave me a verbal price for my property and that was all. My property hit the market on a Friday - Chantal showed private viewings on the weekend and on Monday night, she presented me with 4 offers, all over the asking price of the property and thanks to Chantal's hard work and negotiation skills; my property sold for $21,000 over the asking price. It is obvious to me that not only do WELSH Real Estate know their business; they pride themselves on going above and beyond. Many times I have texted Chantal early in the morning or late at night (while I remembered something); expecting her to get back to me during business hours, only to receive a reply from her immediately. This kind of service is what will make their business a stand out and will attract people to customer service of such a high calibre. If I am looking to buy or sell property in the future, I will definitely use WELSH Real Estate. Thanks again! By W. May.

From the first time we met Chantal from WELSH Real Estate, she was friendly and approachable. We did not feel like she was pushing us with buying any property. She was honest and very encouraging with what would suit us as a family and what wouldn't. She was also prompt and professional with all our enquiries. We'd recommend her to anyone who was looking at buying and/or selling their property. Thanks Chantal! By A & V. Papallo - Carlisle.

Thanks Chantal for everything you have done for us. The whole process has been so easy with all your advice and updates. By Mel & Tim - Carlisle.

We are very happy to recommend Chantal Ricupero. We first met Chantal as potential buyers of a property that Chantal was representing. We were so impressed with Chantal's professional, up-front and honest approach that she was the first agent we thought of when we were ready to sell our property. We were very glad that we did so. From the first day Chantal was very enthusiastic and diligent in the way she approached the sale of our house. She provided excellent strategic advice regarding the sale price of the house, based on her thorough research, preparation and judgement, and she always kept us informed about important developments. She was also on top of all the fine details when it came to the presentation of the property, providing styling advice and using a very good photographer to capture the property at its best. Her professional approach carried through to her handling and negotiation of offers, and we always felt very comfortable in trusting Chantal to represent our best interests. We do not hesitate to recommend Chantal to anyone who is considering selling their property! By Karen & Dave.

“Dear Robin and Chantal, thank you very much and we are happy with the outcome. I would like to acknowledge how good Chantal has been and please accept my best wishes to her. I have dealt with a few and I can assure you, she has been the best we have dealt with (not forgetting you Robin). Thanks once more.” By M & S. D' Souza.

Thank you for your help Chantal. You’re easily the best Agent I met. All the best for the future. By S. Southwood.

(Buyers Agent Service) Chantal Ricupero was referred to us by our Mortgage Broker in order to assist us in purchasing our first investment property. Being the first time we were looking at purchasing an investment property we were a little sceptical and nervous at the pitfalls that could potentially be out there and really wanted to ensure we were fully versed in what we were getting ourselves into prior to committing to an investment property. When first met with Chantal at the end of 2009, Chantal shared with us a wealth of knowledge in respect to the property industry and her own real life experiences in relation to the purchasing of investment property. This offered us the reassurance we needed and gave us the confidence to proceed with purchasing our first investment property. We then went ahead and employed Chantal as our “Buyer Agent”. Throughout the whole process, Chantal kept us grounded and focused to ensure we achieved our dream of purchasing our first investment property. No doubt, throughout the process there were stressful and testing periods. If it wasn’t for Chantal’s professionalism and pro-activeness in keeping it all together for us we may just not have made it through the whole process as easily as we did. Chantal went above the call of duty and was often up late at night researching properties and sending emails to us, this all done in her own time. In March of 2010, just a few months later, after first meeting with Chantal, we are now the proud owners of our first investment property and have achieved our goal and can’t thank Chantal enough for her assistance. Chantal still continues to touch base with us and provide us with information on property related matters and often just drops us an email to see how things are going. If you are in the market for a Buyer Agent, we can highly recommend Chantal to you. Chantal definitely has a passion for her work, is very professional, possesses a strong work ethic and thrives on being given a challenge. By A & P. Brandie .

“Chantal was a dream to work with. Living in a remote location and recently buying an investment property in Perth, I couldn’t have been more confident that our interests in the purchase were thoroughly understood and represented. The service was so friendly and professional that we immediately engaged Welsh Real Estate to manage the property they sold us, and we couldn’t be happier.” By J & D. Taylor - Karratha.

Hi Chantal My experience with you started when I found you on the internet and rang you to discuss the sale of our property. You were enthusiastic, down to earth, professional and realistic right from the very beginning during our conversation. I had done a lot of homework in the area our house was in over a number of years so I believed I had a sound understanding of not only the area but also the challenges in selling in this current market. We agreed to meet and I’d made it clear that I was interviewing a number of agents to ensure that we had the best person for the job. Throughout the whole process of getting the house on the market, working with the current tenant, the home open, the web site, the potential buyer and the final negotiation you were very professional and on task. You kept us up to date with every aspect of interest from enquiries to potential buyers to the final settlement and you were spot on with you current market value ideas. We would highly recommend you to anyone who is selling their property and we thank you for your partnership in selling our property. By J. Milligan.

Hi Chantal Thanks very much for the help. Also thanks very much for the gift. It is very much appreciated but you shouldn’t have bothered to spend that much. Your support and Nicole's support for the settlement is fantastic. We would like to express our gratitude by inviting both of you and host a dinner or lunch someday (once we settle in at our home :) Best Regards By Mahesh.

We were delighted to have Chantal as our sellers agent. We had obtained 4 separate evaluations from other real estate agents but after meeting Chantal we were immediately impressed. She was by far the most professional and personable and within 3 days of listing our house it was under offer at a price far exceeding other agents estimates and our own expectations! Throughout the entire process Chantal provided excellent communication and regular updates, her friendly and down to earth personality made the entire experience a breeze. Thanks for all your hard work Chantal, we would definitely recommend you to anyone buying or selling. By Stuart & Natasza.

Thanks again for you and your crew, the service is genuine and personal very trustworthy, thank you By Geoff (Rivervale).

Working with Robin and Chantal made what would have been a very stressful time actually quite enjoyable. The team at WELSH is a well oiled machine - they work hand in hand to make the experience as stress free as possible and somehow manage to get the perfect balance of being friendly, efficient and honest with a no nonsense attitude. ** It was a delight to work with the whole team; if only all real estate agents could take a leaf out of the WELSH book! By M. Doyle.

Ali & I would like to thank you heaps for all the time & effort you put into selling our villa in Midland. You always made yourself available and answered any queries, no matter how small or trivial, promptly and in so nice and diligent a manner. You made the whole experience quick and painless for us which was just great. All the best for future business and, again, thank you so much. By W. Birch.

Recently my partner and I purchased a block of land in Cloverdale through Welsh Real Estate. Unfortunately we came across a few unavoidable hurdles throughout the process such as delays in our titles, finance lapsing, brokerage issues and dramas with our prospective builder (all the fun stuff). As first home buyers this all started to become a very stressful and unpleasant experience, however Chantal and the team at Welsh continually went out of their way to provide us with incredible advice, support and flexibility to ensure that we had the most enjoyable and relaxing experience possible. We cannot thank Chantal and the team at Welsh enough for making our first purchase an absolute pleasure and we highly recommend Welsh Real Estate to all those looking at purchasing in the Belmont area. When the time finally comes to sell our home, Chantal’s will be the first number we call. By C. Walford.

I would just like to say I have not met a nicer sales person than Chantal Ricupero. Chantal is honest, professional, and thoughtful. I chose Chantal for the sale of my house. Chantal worked hard for me to get above the asking price, which she succeeded in doing. I could not thank her enough, as I was delighted with the price. I would not be in my new house today if it was not for her. If anyone was thinking of selling their house, I would recommend Chantal. Best wishes Kaye x By Kaye.

Chantal I would like to thank you for your time, efforts and infallible advice during the entire sales process from start to finish. I have experienced various issues with selling in the past, with different agents – what a different experience! Thank you very much Chantal By Melanie.

Hi Chantal, Just wanted to say thanks! The home was left perfectly and the move has gone well. Thanks so much for being so easy to work with. I trusted you and I'm sure you are aware this is not a common trait in the real estate industry! I felt safe and supported and this was important to me. I'm not sure I would have bought the home if it was any other way! Thanks you have shared a very poignant time in my life and appreciate your kind,honest and professional demeanour. Warm regards Di By Di, Belmont.

It is with great pleasure that I write this letter of recommendation for Real Estate Agent Chantal Ricupero. I met Chantal during the process of purchasing an investment property and I was very impressed by her professionalism. From the beginning, I experienced top-notch realty expertise, friendliness and just simply wanting to help. She organised meetings with future builders and drafts people during the process of purchasing the investment property. Chantal just simply wants to be supportive. The settlement went smoothly and I therefore highly recommend Chantal for any real estate needs. By C Meier - Cloverdale.

I Jude Trevor Surin & Mary M Surin the pre-owners of 4A Mercury Street Carlisle WA, we together are so ever pleased with the performance and talent of Ms Chantal Ricupero, Sales Executive/Buyers Agent of WELSH Real Estate. Chantal gave us such hope and assurance when first met for the sale of the property. The property was sold in a few weeks as predicted by Chantal, it took us by surprise. I say this because we met other agents to have a chat etc and to my belief, I just drop further meetings. Dear Sir/Madam, I personally commend Ms Chantal Ricupero to her prospective employer because I sincerely see in her the discipline, morality, justice, wisdom and faith she demonstrates to her customers. Thank you I remain yours faithfully JT Surin (Kenwick) By JT Surin.

When I first decided to sell my property I was very apprehensive about the process. Chantal visited my home and discussed all aspects of the selling property with my son and myself. Once the house was listed I was kept informed and guided through the sequence of events that ensued until the sale was complete. My new property was not purchased through WELSH Real Estate but when I had an issue I contacted Chantal who gave me excellent guidance and support. Chantal will be recommended to anyone I know that is selling/buying a property as she is an outstanding agent and a lovely person. By Trish Gunn - Carlisle.

Hi Chantal, Thanks to you and your team for all your help. I'm very happy with your service and would recommend you to all my friends who want to buy or sell their house. By Qing Lin - Orrong Rd, Carlisle.

Chantal's hard work and results speak for themselves, we are repeat customers and have worked with Chantal on both sides of real estate transactions. Recently acting on our behalf as a buyer’s agent Chantal's integrity, professionalism and frank advice allowed us to confidently purchase the investment we were looking for at the right price all whilst we were living in the North West By RT, North West of WA.

Dear Chantal, Thanks for all of your help throughout the process of getting the house. We would definitely recommend you to anyone we know who’s selling in the area. By Matt (Purchsed in Rivervale).

Dear Robin & Chantal A huge thanks for the work you did selling my property. You acheived a far higher selling price than any of the local agents had estimated. Warm wishes, Paul By Paul.

My real estate experience with Chantal Ricupero at WELSH Real Estate was an absolute pleasure. Everyone at the company demonstrated assertive and prompt communication, always at my best interest. From a customer standpoint, I truly felt like I was in the right hands. As many people know, meeting settlement deadlines can be very stressful at times, which definitely took its toll on me whilst liaising between my settlement agency and finance group. WELSH were amazing in regards to this, which definitely dampened my anxieties during this hectic period and highlighted the level of empathy and support they provide customers. I would highly recommend doing business with them to anyone else in the market place. By Thanks - Chris.

Our home in Rivervale was sold by Chantal Ricupero. It was on the market for only 12 days. Chantal was fantastic and managed interested clients so well it was sold before a home open needed to be scheduled. Chantal had a really great feel about the market price and was able to sell our house for more than we expected. We couldn't of asked for a better agent and we are so thrilled with the quick result. Thank you so much. By Debra G.

We are both very satisfied with Chantal’s professionalism, dogged persistence, great negotiation skills, positive manner and working tirelessly to achieve the sale. She communicated well with our neighbours, friends and settlement agent who all worked with us to ensure the process was a ‘stress-free’ and streamlined as possible. Kirsten worked with Chantal between 2008 - 2010 and knows her capacity for hard-work, tenacity to follow-up, detailed and timely approach as well as her superb customer service manner. It was those qualities that provided no hesitation to requesting her services as our real estate agent. To summarise, we are more than pleased and relieved that Chantal was able to sell our home this year and secure a buyer (realistically 3 x offers) in what amounted to less than 3 weeks on the ‘open market’. Our neighbours are also very impressed with her professionalism and we have already shared her details. You must be satisfied to have Chantal an integral member of WELSH Real Estate. Stuart & Kirsten Estcourt, Sellers of 26A Cleaver Street, West Perth By Stuart & Kirsten Estcourt.

We would like to thank the WELSH Real Estate Team for their service during the purchase of our apartment. We have been dealing mostly with Chantal, who has always been helpful and pleasant to deal with. She promptly keeps us fully informed about everything we need to know and any matter is dealt with speedily and to our satisfaction. We were also invited to attend a seminar about investment property which was very thoughtful of them as they knew we’ve just purchased our 1st IP through them. Thank you, Purchased 27/106 Star Street, Carlisle By Mary-Ann & Howard.

John and I would like to again express our sincere thanks to Chantal for the wonderful effort she put into the recent sale of our property. We are so grateful to have met Chantal at a Home Open a year ago. When it was time to put our own property on the market, Chantal was one of 3 real estate agents we invited over for an appraisal. What set Chantal apart from the other agents was her sales approach. She was very professional and she sincerely loved and respected our home. She also has an intimate knowledge of the price of real estate in the area. Chantal has a spectacular work ethic; she is hardworking, very dedicated and has competent negotiation skills. We’re certain that her integrity and attention to detail were responsible for the excellent sale price that she achieved. She always kept us well informed and was available to answer any of our questions or that of a potential buyer 24 hours a day. We have already given Chantal our highest recommendation to our friends and associates for all their real estate needs and will continue to recommend her for her wonderful service. We wish you both continued success.... Kindest regards, M. Galante, Seller of 88 Planet Street, Carlisle By M Galante.

Hi Chantal, Just wanted to say thanks again for all your help and patience with this massive run around. It has been a long journey but well worth the wait! Thank you for going out of your way to make everything run as smoothly as possible. You have looked after dad and us really well, we all appreciate how well you look after your clients! We need a few more people like you in Real Estate that is for sure! So thanks for everything Chantal, will touch base once in and settled, will let you know how we are getting on. Thanks for your time. Be in touch :) Buyer of 18/106 Star Street, Carlisle By Georgie & Mick Lutz.

Hi Chantal, Thank you for all you effort in the sale of our home, and then acting as our buyers agent on the purchase of our new home in an incredibly tough market. We were very impressed with your professionalism and communication throughout the process and we were comforted knowing that we had you acting on our behalf. We have no hesitation in referring you to our family and friends. By Craig Seddon.

I would like to thank Chantal Ricupero at WELSH Real Estate for the sale of our property that was sold in such a short time. From the first meeting with her, we were very confident it would sell because she was professional, confident and very informative with the market. Thank you Chantal, Domenico & Sonia, Sellers of 14 St Kilda Road, Rivervale By Domenico & Sonia.

We want to record our many thanks to Chantal for her work in selling our home. We realise that this was a very difficult sale, with all of the outside factors that had to be taken into account. At all times Chantal was happy to work on our behalf, and she did so efficiently and with charming courtesy. We know we own her a great debt. We also want to record our thanks to Nicole. She was always friendly, courteous and efficient. By D. & B. May .

I purchased my property from Welsh 3 years ago and dealt with Chantal then for a very good first home buying experience. Through the 3 years Chantal maintained contact through mail and sms. I have recently just sold the same place through Chantal and the process was just as smooth and numerous offers placed on the home within 2 weeks. If you are Selling in the Belmont/Redcliffe area I would highly recommend going through Chantal and Welsh. By C Billings.

Chantal and the team we're great to deal with from the very first meeting to well past settlement. Negotiations were smooth, without issue and would recommend anyone to choose this team. Best of luck in the future Chantal and Vin, thank you so much for your professionalism and charisma to get my property sold the way you did. Very happy customer. By A. Jones.

Thank you so much Chantal, photos look awesome. You did a great job Chantal. I am very impressed. Kind Regards, Mary (Mercury Street, Carlisle) By Mary Surin.

Hi Chantal, we are so impressed with the photos and how the house has presented in general! Cheers Adam (59 Jupiter Street, Carlisle) By Adam.

Thank you very much for your help in selling our dear mothers home. I personally especially appreciate your endless effort and dedicated enthusiasm from start to finish! Can you believe that since we met in just 2014 - this is now the ‘5th’ property that you have sold through my recommendation of your service! I wish your ongoing success Chantal, as I have no doubt you love what you do! By Anne (Como).

Thanks so much. You have been great! We’ll definitely have a few good things to say :) By Adrianna (Carlisle).

Thank you very much. You are the best!!! By Thanita (East Victoria Park).

Thank you for all your assistance in the sale of Shepperton Road, East Victoria Park. We’re very happy with your service. By Linda and Chris.

Chantal is very friendly and extremely efficient. From our first meeting she was helpful in suggestions to get the property ready for sale. As I don't live in Perth Chantal was in constant communication, keeping me up to date with developments. Once the house was on the market she was very proactive to see it sold. I highly recommend Chantal. By L Gibb .

To dear Chantal, Thanks so much for your professionalism and fairness. Also, thanks for your persistence in the face of great odds. Love Cathy Ball (sale of 5/46 Rutland Avenue, Lathlain) By Cathy Ball.

Just over 3 months from our initial consultation with Chantal to settlement was a terrific result given we spent nearly 6 weeks of that period ((i.e. before our property went to market) preparing our property for presentation including re-painting and landscaping. Chantal’s assistance in arranging the necessary tradesman was greatly appreciated particularly as we are both still working and had limited time to seek out the tradesmen. Chantal’s knowledge of the local property market and of our intentions as genuine sellers seeking only a realistic market price resulted in a sale shortly after our property went to market. It was an intense period post signing of our contract meeting the contract conditions and we relied heavily on Chantal to ensure that was done to the purchasers’ satisfaction. Excellent service overall. We would highly recommend Chantal to other sellers. (Sellers - Carlisle) By Mary and Brian.

Hi Chantal, I'm back in New Zealand these days, running a wee landscape business - quite a change of scene! Hope all is well with you, thanks so much for your efforts 3 (!!) years ago, getting such a good price really set me up for my move out of mining :) All the best Sam By Sam (Planet Street, Carlisle).

Thank you for the phone call on the weekend - it was really lovely of you. Thank you also for all the work you have done ( and will be continuing to do) for the sale of our house. You have done such a good job, I really appreciated your honesty and commitment all the way through. Selling the house really wasn’t the hassle everyone told me it would be, and I think a lot of that was because of your great work. Amanda By Amanda (Carlisle).

Thanks for you help. You have been fantastic and super helpful. Fiona (Melbourne Buyer, Carlisle) By Fiona.

Thank you so much for all that you have to done for Victoria and I. Really appreciate your help in getting us into the house. I'll send you photos of before and after. Thanks again Chantal. Scott, (Buyer of Alday Street, St James) By Scott - Buyer.

I am so impressed with you as an agent and I have been raving about you to all my work colleagues. That is the most amazing news I am over the moon. You have made this simply the best experience and I can’t praise you enough. Thank you for being so fantastic. Candace (Seller, Terelinck Crescent, Redcliffe) By Candace.

HI Chantal, What a great real estate person you are. We were so lucky to have had you. I am in the process of writing a message for Facebook, about how competent you were. Once again thank you and I will certainly recommend you to anyone buying or selling a house. Hope to catch up with you one day, although I don’t think I will have another house to sell, unless it is my own. Sincerely Gay (Seller of 209 Scott Street, Cloverdale) By Gay.

Hi Chantal, Just wanted to send a thankyou message with a commendation for you to do as you wish:) I was drawn to Chantal and her team at Welsh Real Estate to sell my investment property. I researched locally who had a strong presence in the real estate market and found Chantal and the Welsh team to fit the bill. Chantal has a wonderful personality and great local knowledge, which shows in the great result she achieved. I especially appreciate her prompt communication, friendly approach and great negotiating skills. Thank you Chantal for an amazing result in selling my home, will definately call you for any future real estate ventures and recommend you to family and friends Best wishes Sharon By S Clayton - Seller 202 Orrong .

Hi Chantal, Firstly, many thanks for the lovely gifts you presented us with yesterday, a very nice touch, a very pleasant surprise. Secondly, and more importantly, thank you for the wonderful service you provided in relation to our purchase. You were at all times very professional, friendly, courteous and always very obliging. I wish you well in your ongoing career in Real Estate. Kind regards Graham & Lynne By Purchasers of 17/111 Hubert St.

Chantal was wonderful throughout the whole process of buying our new home. She kept us informed the whole way through and was quick to respond to any questions we had. We would have no hesitation in using her services in the future or recommending her to family and friends. Karen Thomas By Buyer of 88 Planet St Carlisle.